Privacy Policy

Last updated: 10 November 2026. Ledg is a product of Starwish Global, Dev Dungri, Pur, Bhilwara, Rajasthan 311001, India. Contact: starwish.global@gmail.com.

What we collect

• Account details: firm name, your name, email, mobile number and city.
• Files you upload: bank statements, bills, GSTR-2B files and ledger lists, and the accounting entries made from them. These can include names, GST numbers, bank narrations and amounts of your clients and their parties.
• Payment details: the plan, amount and UPI reference number you enter. We do not see or store your UPI PIN, bank login or card details.
• Usage records: logins, uploads and actions in the app, used for support, security and to improve the product.

How we use it

• To provide the service: reading your files, suggesting ledgers, matching GSTR-2B and sending approved entries to your Tally.
• To confirm payments and manage your plan.
• To contact you about your account, support requests and important changes.

We do not sell your data. We do not use your clients' financial data for advertising. Version 1 of Ledg does not send your files to any AI service.

Who can see it

Each firm sees only its own data. A small number of Starwish Global staff can access data when needed for support, security or to fix a problem. Our hosting provider stores the data on our behalf. We disclose data when the law requires it.

The connector

The connector runs on your computer. It talks only to Ledg and to Tally on that computer, using your private connector key. It does not read other files on your computer.

Keeping and deleting

• You can remove any uploaded file, with the entries read from it, from the Upload tab.
• We keep account data while your account is open. Write to us to delete your account and its data; we complete this within 30 days, except records we must keep by law, such as payment records.
• Backups are kept for a limited time and then overwritten.

Security

Connections use HTTPS, passwords are stored in hashed form, and firms are separated from each other in the application. No system is perfectly secure; please use a strong password and keep your connector key private.

Cookies

Ledg uses one essential cookie to keep you logged in. We do not use advertising cookies.

Your rights and contact

You can ask for a copy of your data, a correction, or deletion, and you can raise a complaint, by writing to starwish.global@gmail.com. If you upload data about other people, you are responsible for having the right to do so.